Resolved -
We are happy to inform you about the incident that was disrupting our service has been resolved.
The download option is now available again.
Aug 27, 11:50 CEST
Update -
The incident is still being worked on by our tech teams, and we will inform you when a resolution is in place.
Aug 25, 11:24 CEST
Identified -
Unfortunately, we have to inform you about an ongoing incident that is disrupting our service.
The option to download invoices is not available via the merchant portal.
The service has been affected since 18 August 13:46 CET
We have escalated the incident to our second line team, who are currently working on resolving the issue.
We will provide you with an update as soon as more information is available.
Aug 21, 14:59 CEST